ISEKI UK & Ireland based on Ransomes Europark in Ipswich has taken the opportunity to invest in their customer support given despite these difficult times.
ISEKI UK has been operating in Ipswich for just under 3 years and is continuing to grow from strength to strength with David Withers at the helm. David Withers was the Managing Director of Ransomes Jacobsen Ltd also based on Ransomes Europark and latterly President of Jacobsen in the US for over 15 years. Ransomes Jacobsen Ltd distributed ISEKI compact tractors and mowers for over …years but when ISEKI based in Japan decided to set up their own subsidiary David jumped at the opportunity
Commenting on the investment David said; “To further support our dealerships nationwide and provide an even better service to our customers we have purchased a dedicated lorry to carry out demonstrations of new machinery across the UK and provide technical support to our customers has appointed the well-known industry figure Phil Self as Technical Sales Demonstrator to further increase the support for the dealer network nationwide.
Phil has over 20 years of experience within the municipal, golf and sports turf industry having previously worked at Ransomes Jacobsen in a variety of roles. Phil started his career working in the factory, followed by a variety of technical roles before spending the last 10 years as a demonstrator as such his technical knowledge of machinery and the applications they are used in is second to none.
Commenting on the announcement David Withers, MD of ISEKI UK said; “Phil will be a great asset to the business, having worked with most of the dealers previously and having demonstrated ISEKI equipment over prior years he will be able to hit the ground running, we are very fortunate that Phil was available”. David added; “as part of this new investment we are also buying a suitable truck and trailer for Phil to use. Whilst this year has been difficult we are looking to continue our market share gains and so are happy to invest further in the company”.
This appointment is in line with furthering ISEKI’s stated strategy of being the easiest company in the industry to do business with and that offers customers and dealers the best possible support. “Customers want a great reliable product, a solid relationship with the supplying dealer and manufacturer and the best possible after sales support…..that is what ISEKI offers” explained David.
Commenting on the new role Phil added; “ISEKI products are highly regarded with renowned quality Japanese build, great specifications, amazing reliability and longevity. I am looking forward to supporting the dealers with high quality demonstrations and technical support for our customers.”